Privacy Notice

Aster Group is committed to protecting your personal information, being transparent about what data we hold and giving you control over how we use it. 

We play a big part in the communities in which we are based – we may have interactions with people who would not normally expect to deal with us; this is because we do not just provide homes, we provide many other services as well.

The purpose of this Privacy Notice is to give you a clear explanation about how Aster Group uses personal information we collect from you.

This is the main Privacy Notice for Aster Group. However, some of our products and services may have additional privacy policies so you should read these when you sign up for these services. It is important for you to read this Privacy Notice in full to understand what information we hold about you, how we may use it and how you can access, update and request to delete your personal information.

It applies to information about;

  • Aster’s tenants, customers and other service users for example garage account holders and Telecare users, 
  • Members of the public that may have cause to deal with Aster in relation to a land or property issue,
  • Aster’s job applicants, employees, non-executive board members, independent committee members, shareholders and temporary agency staff.

Please read on below for more information about how we use your personal information.  To make it easier to find the area relevant to you, we have split this into the customer and employee categories above.

In using our website, you are consenting to us collecting and using personal data about you as explained below in accordance with this Privacy Notice.   Should we choose to change these terms for any reason, the changes will be posted here so that you are always kept informed about the collection and use of your personal information, and when we disclose it.

This Privacy Notice will be updated to reflect changes either to the way we operate or changes to Data Protection legislation. To make sure that you keep up to date, we suggest that you revisit this notice from time to time.